Essential Areas of Responsibility:

Facilities:

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• Manages all aspects of workshop operations and maintenance, including but not limited to preventive maintenance, performing repairs, and third-party contracting. This includes inspecting building structures and systems (e.g.  electrical, plumbing, and janitorial), and property grounds to determine the need for repairs (e.g. ensuring functioning door locks, gates, and lockers.)

• Ensure needed inspections are performed, including:

  • Monthly - Exit Signs are functional

  • Yearly - Fire door inspection, Fire extinguisher inspections

• Is the point person for all facility related operations including building lease, utilities, and third-party contracting.

• Procure and maintain software for shop usage, including licensing and updates

• Develops and follows a written shop maintenance schedule that ensures tools and facilities are in good working order and ready for use.

• Tags and locks-out machines needing, or under repair.  Provides posted time estimates for members so they know when they can resume.

• Lead facilities updates and renovations, including assessing feasibility, providing prospective budgets, and installing new machinery.

• Maintains a current tool inventory so that members, donors, and prospective members are aware of their onsite capabilities.  This includes a consumable item inventory and advisement guide so that members know what to bring to properly utilize various tools.

• Maintain a tool, consumable, and facility upgrade wishlist for internal and donor reference.

• Manages material donations, including

  • The assessment of new tools (do they work, are they easily fixable if they don’t work, do we want them, etc.)

  • Receives/coordinates the transportation for and stores or installs new material and tool donations.  May include creating proper space, storage, or  facility updates to accommodate them properly.  

  • Makes and tracks donation receipts for material goods

• Manages tool leases to Mixxer, including lease contracts, tagging, usage agreements, and tool installation.  

• Consistently looks for ways to optimize space and reduce operating costs.

• Maintains list of opening and closing procedures for the facility, performing them as needed.

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Safety & Training:

• Trains staff, members, volunteers, and guests on proper and safe use of tools and equipment.  Ensures we have an expert (or is the expert) on all tools we provide.  

•  Verifies and documents, in Wix system, that all users meet training and safety requirements before equipment use. This includes the development and implementation of a badging process for tool training and safety.

• Actively monitors shop activity to reinforce safe practices and intervene when unsafe behavior is observed; effectively serving as Shop Lifeguard while on-site.

• Develops and manages Member Mentor Program; an ongoing written training program for Mentors & Team Leads, so that they may in turn, train other stakeholders (e.g. members, staff, volunteers, interns, instructors). This includes the recruitment, training, and onboarding of new member mentors.

• Manages member tool training schedule and training aspects on Wix (our website)

• Procures and maintains proper shop safety equipment

• Develops, standardizes, and documents training on tool usage, safety protocols, and maintenance for all members, staff, volunteers, interns, and instructors, ensuring compliance with relevant regulatory bodies.  This includes developing and implementing an Injury Prevention Program for staff and Mentors.

• Maintains records of, monitors, and follows up on all safety-related incident reports and shares a monthly update with executive leadership.

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Programming:

• Communicates and collaborates with Mixxer staff and volunteers to ensure the smooth functioning of operations and programs.  This may include informing members of large events during which they may not have full access to all machines.

• Handles tool scheduling, including adding new tool options as needed and cancellations as needed.

• Is available for one-on-one tool training appointments as needed and ensures there is a group training class available on each of our key tools/shops at least once a month.  

• Lead service culture training and Journey

• Provide tours to donors and prospective members as needed

• Assist in evaluating new instructors and classes

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Financial:

• Assists the Executive Director with researching, evaluating, and recommending purchases of appropriate equipment and software.

• Responsible for providing facility financial reports.

• Assists in the development of capital budgets for the property, including a plan for long-term maintenance, facility improvement, and cost reduction initiatives.

• Tracks facility and operations budgets and provides recommendations to maintain alignment with organizational financial goals.

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